Pinnacle Tax and Financial Services

2.9 star rating Rating - based on 17 reviews & complaints
Whatever your situation, we have the tools and expertise to assist in the resolution of your tax problems. With our years of experience and highly specialized staff we can help with a variety of situations.  
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Tax Consultants
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Customer Reviews, Ratings & Complaints
Complaint Posted 8/29/2014
Not same company in Oregon
Please be aware that this company is not affiliated in any way to the company in Oregon who has the same name (and had it first). Read More »
 
 
 
Complaint Posted 3/5/2014
$11,000.00 in the trash
I paid in advance now I can't get my money back or half of it ,I hope you will not make my mistake .. Read More »
 
 
 
Complaint Posted 6/20/2013
Complete waste of time!!! Scam to steal your money. No help and horrible customer service!!!
I wasted my time and money increased my debt and paid them for nothing lost a total of almost 20 thousand dollars by hiring pinnacle tax . Do not fall into their scam!!! They do not care about your debt or have any interest to getting it resolved.... Read More »
 
 
 
Complaint Posted 5/3/2013
what a nightmare 3000 dollars wasted one and a half year runaround to find out they cost me another threee grand
They took my money then dix nothing until I finallly had enough eight months latsr did acter I clex several timez the did my federal taxes wich cost me three thousand dollars because they waited too long to prepare them then they did my state afte... Read More »
 
 
 
Complaint Posted 1/17/2013
Company refuses issuing a refund
I originally spoke to Jeremy at Pinnacle Tax and Financial Services and we set up an appointment to meet on Nov. 13th, 2012 . We decided to go back to 2004 and redo all my taxed thru 2011. This was priced at $5900 with a monthly payment arrangemen... Read More »
 
 
 
Complaint Posted 1/3/2013
They did nothing but TAKE MY MONEY and get me a tax lien!
We are small business owners and have a large debt to the IRS (50K). We had an incompetent CPA who really inflated our liabilities. We contacted this company to look over our liabilities and file an amended return. They stated they could reduce or... Read More »
 
 
 
Complaint Posted 12/31/2012
DO YOUR HOMEWORK!
ALERT, These guys used to be AMERIPRIDE TAX GROUP. Charged us $12,000.00 then went underground. Reappeared as Pinnacle (same cast of characters) and refuse to follow through with the Ameripride contract. Do your homework,DO NOT DO BUSINESS WITH PI... Read More »
 
 
 
Complaint Posted 12/20/2012
COMPLETE SCAM-THEY TOOK MY MONEY AND DID NOTHING
They have took $2000 from me and nothing has been done! When you call customer service you get the run around and sent to different peoples voicemails. Please save your money and do this own your own! This company is a scam, just look at their BBB... Read More »
 
 
 
Review Posted 11/16/2012
Amazing customer service!
I called after hearing an ad on the radio, and wanted to hear what this company was all about. I spoke with their tax advisor Ian and told him about the wage levy received by my payroll department. After speaking for about 20 minutes about my inco... Read More »
 
 
 
Review Posted 10/7/2012
Thank You!
I came to Pinnacle tax after receiving a wage garnishment at work. After speaking to Ian twice on the phone, he assured me the garnishment would be lifted and every thing would be ok. I signed up and the next day my garnishment was lifted. After y... Read More »
 
 
 
Review Posted 8/16/2012
Great Customer Service
I’d like to compliment you on your quick response and for the excellent service you provided me last month. You helped me to sort out my account after I discovered that there had been a levy placed on it. I went into a state of panic! I was broke... Read More »
 
 
 
Review Posted 8/15/2012
Outstanding Customer Service - Pinnacle Tax Advisors
I'm writing this letter in regards to the outstanding customer service received from Mr. Elkins your employee. Mr. Elkins provided me with excellent, prompt and courteous service that will assist me in resolving my account. Mr. Elkins is an incred... Read More »
 
 
 
Review Posted 8/15/2012
The Best Experience
Well I have to say these guys at Pinnacle Tax Advisors have been very patient and understanding of my situation — you would never expect this from any company, let alone one that deals with these tough matters and the IRS. Without a doubt this has... Read More »
 
 
 
Review Posted 7/12/2012
I am looking forward to putting my IRS debt behind me.
I am impressed with the service Pinnacle offers and the manner in which you explained everything to me. I am looking forward to putting my IRS debt behind me. Read More »
 
 
 
Review Posted 11/10/2011
Review 11/10/2011
Thank You Jenny, We would like to personally thank you for your professional service concerning this matter. You were effective, diligent, persistent and more than competent. We will certainly recommend Pinnacle, and you in particular to any perso... Read More »
 
 
 
Review Posted 3/17/2011
Review 3/17/2011
I can't thank you enough Ms. Wright for your time an help. It is such a blessing to me I can not even tell you. When life gets to be a struggle people like you are hugely appreciated an rare to come across.

God Bless You Read More »
 
 
 
Review Posted 11/24/2010
Review 11/24/2010
thank you for your work you done for me and my family. thank you stoping the bank levy and wage garnishment. please continue to keep up the good work you and your team are doing. thanks for keeping me in touch. my only hope is that this matter can... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 9:00am - 5:00pm and by appointment Phone   (877) 870-1656 Address   100 Pacifica, Suite 305
Irvine, CA 92618
Website   http://www.pinnacletaxadvisors.com Email  
Contact   Other  
 
 
 
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