Complaint
Posted 4/14/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/14/21
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LEXINGTON, NC
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AVOID THIS COMPANY - It is terrible
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Buyer beware - PLEASE AVOID THIS COMPANY and take your business elsewhere. This company takes zero accountability for its errors, points blame, makes excuses, and offers no kind of honorable customer service. They do not care about providing good... Read More »
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Complaint
Posted 9/18/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 09/18/16
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LEECHBURG, PA
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Sent wrong cover
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Sent wrong cover, ordered 27 round cover specifically, sent 28 said it will work. I looked carefully for a 27 foot cover, a 28 will not work for my situation. The web site specifically states 27 with 4 foot overhang. They said "you would have to r... Read More »
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Complaint
Posted 8/5/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/05/15
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SPARROWS POINT, MD
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sold me a pool system that isn't compatible
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these people are rude, not helpful, and really don't give two dumps about what they sell you, if it works, or if it's compatible. they have pumps and salt-systems listed under the "Above Ground" pool section of their website, now you would think t... Read More »
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Complaint
Posted 4/20/2012
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1 Review
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0 Question
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50 Profile Views
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0 Answer
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Trustlinker since 04/20/12
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DONT buy from theese people
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Last year we bought a pool from Wal-Mart needless to say it was garbage so we were looking for a new liner for the pool And we went on national pool wholesalers website and found one. But we had some questions so we gave them a call. They answered... Read More »
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Complaint
Posted 11/3/2010
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1 Review
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0 Question
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72 Profile Views
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0 Answer
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Trustlinker since 11/03/10
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Review 11/3/2010
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I would have given them five stars if these people had simply delivered the product I ordered from them. Somewhere along the line, somebody lost the product. I called them after two weeks, and said "where is my product". They said, I don't know, I... Read More »
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Complaint
Posted 7/18/2010
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1 Review
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0 Question
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93 Profile Views
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0 Answer
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Trustlinker since 07/18/10
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Review 7/18/2010
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We purchased a pool kit from National Pool Wholesalers on June 8, 2010. Here is the timeline:
June 8, 2010 - Sent them approximately $4700 via wire transfer (per their request) They said it would be shipped in 8 days.
June 22, 2010 - still n... Read More »
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Complaint
Posted 6/30/2010
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1 Review
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0 Question
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83 Profile Views
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0 Answer
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Trustlinker since 06/30/10
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Palma Ceia, FL
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Review 6/30/2010
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This site creates the impression that they have your order in stock and that it will ship within 24 hours if it is. In my case none of this was true and I think this was just a tactic to get the order. Their customer service told me my liner had t... Read More »
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Complaint
Posted 5/28/2010
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1 Review
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0 Question
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82 Profile Views
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0 Answer
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Trustlinker since 05/28/10
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Arlington, NY
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Review 5/28/2010
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This has been one of the most frustrating internet orders I have ever placed. Their phone numbers only work sporadically and they are unable to provide any accuracy on ship dates. I gave them 2 stars because they do have the best price, but in my... Read More »
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Complaint
Posted 4/28/2009
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1 Review
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0 Question
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139 Profile Views
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0 Answer
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Trustlinker since 04/28/09
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Warner Robins, GA
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Review 4/28/2009
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This was an awful experience for my family. We ordered a pool liner from them and didn't even get confirmation that they had it until after 2 live chats and 4 emails. It took 7 business days for them to even confirm our order and I still don't kno... Read More »
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