Ryan I.'s review of Wondries Toyota

Wondries Toyota

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Complaint Posted 2/18/2011
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Review 2/18/2011
I am a devote Wonderies Customer and had a HORRIBLE EXPERIENCE TODAY! I am leasing a 09' Scion xB and have 6 months left on the lease. Yesterday I got a phone call from the Fleet Manger (Paul) and his assistant. They told me i could bring my Scion xB in today and Pay $10,700.00 (residual value) + tax and not have to pay for the remaining 6 months on my lease. So i left work a hour early with my checkbook in hand ready to purchase my Scion xB and go home a happy customer. Things did not work out this way though... Paul ends up telling me that i owe $10,700.00 + My remaining lease payments + Tax + Title + License for a total of around $14,000.00. I explain to him what was said over the phone and he explained that it was a mistake and they thought my Scion xB was a Toyota Camry and said there was nothing he could do. Put yourself in my shoes... Its pouring today... i left my hourly job a hour early to fork out close to $11,000.00 and find out it is really $14,000.00 and they say they are sorry and they cannot do anything. And to top it off Paul tells me at the very end as i get up to leave " We are here to SELL CARS " with a smirk on his face. Bad form Wonderies Toyota/Scion, Very Bad Form.... Ryan Ito.
 
 
 
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Additional Business Information
Hours   Phone   (626) 289-8000 Address   1543 West Main Street
Alhambra, CA 91801
Website   http://www.wondriestoyota.com Email   gloria@wondriestoyota.com
Contact   Gloria Robles Other  
 
 
 
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