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Not 100% sure but possibly a site practicing scam activities
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I'm over confirmed that Docstoc is a big scammer. I've been messaging after messaging its customer care since February 20, 2014. But it's really weird that till now I've been getting the worst customer support from their part. I had a docstore (a store
for selling premium documents) account in that site. Last February, I decided not to sell any more documents via Docstoc and clear the amount. So, I messaged to support@docstoc.com about my intention to close the account and release the fund. But after sending
the first email, things just started getting more and more worse! I don't know why, but the customer support just started (and till now) playing hide and seek with me. First, they just sent a generic email to me that they would take my issues seriously and
solve those as soon as possible. But, five days over, no reply from their part. So I again sent them an email to inquiry about the progress. They replied that I would get ….. amount from my docstore account. I quickly replied them what the ……. you're talking
about! I should be getting ……. Amount from my account. For more than three days, there was no reply from the support. After sending four consecutive emails, they replied that their finance department assured that the amount is what I told them! Well, things
were not stopped there; they just came up with a new issue. This time they were asking about my mailing address. I was totally shocked with this new issue, because my store account was associated with my paypal email address and this information was there
from the day one I created my account. I emailed them to know why they're now asking about mailing address. I requested them to send the money in my paypal account and not to send any check in my local mailing address. Well, again no reply -- this time for
more than days. After sending five consecutive emails, on March 07, 2014, those ……… from the customer support replied: "Your payment is being processed, and the check in the amount of $45 will be sent out to you soon." Today is 11th March 2014 and still no
sign of any reply or payment. Can you suggest what should I do now? It's been nearly a month since I started communicating with the support, but it's now pretty clear to me that they're not going to gonna pay ……………. Stay away from sites like this. Don't do
any business with Docstoc.
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