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Horrible Company
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When I was notified that my loan was sold to this company by Fireside I contacted both companies to verify all my loan information was correct and no additional fees would suddenly pop up since I was only 1 year from paying it off. All of the sudden we are down to the last payment and they are just now telling me I owe over $700 more than the contract I had with Fireside. I am confused especially since I called to verify everything at the time the loan was sold. The customer service people are extremely rude and can care less when you did not choose to have this happen to you. I have had loans sold before and there has never been added fees at the last minute. I do not understand how this is legal and it is confusing to my husband as well and he is in the car industry and sold cars for years. It is like they entered the loan into their system as a new loan instead of a continuing agreement and they are harassing us for this money to be paid right away when I am not in the position to give the additional money let alone I feel I don't owe them this amount. I have no idea how these people can be in business and get away with taking advantage of people who are trying to abide by their obligations. They need to be shut down!
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