Bill F.'s review of Consumer Advocates Group Experts, LLC

Consumer Advocates Group Experts, LLC

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Complaint Posted 2/7/2012
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MAJOR SCAM BUSINESS
Consumer Advocates Group is a criminal operation.

They operate outside the boundaries of the law by violating SB-94.

They violate both federal and state laws pertaining to collecting fees in adavance of doing any work regarding real estate loans, Forensic Loan Audits, Loan Modifications and Foreclosure Avoidance. Regardless of what they state they are not allowed to request any monies up front until they perform their work.

They use a website for all their communciations and rarely if ever answer the phone and they never answer emails. They refuse to provide the names of management and/or the owners.

They were operating illegally in California in 2010 and did not register with the CA dept of state for business licensing until late in December 2010.

They commit to return any monies if they are not successful in negotiating a successful loan modification. I signed on with CAG in June 2010 to assist in a loan modification, they committed that it would be easy to do in my case as there was still significant equity in my home.

The truth be told they contacted my lender GMAC only one time in July 2010 to notify GMAC that they would be acting on my behalf for loan modification. They continually requested additional documentation from me regarding my loan which I always provided by FAX within 24 hours. Only when GMAC started foreclosure proceedings did I discover that CAG did not do any work whatsoever.

At that point in july 2011 I began to request my fees returned. I got no response until Novemeber 2011 that the processing of my fee return was tied up in HR. I have received no refund to date. I have disclosed this information to the BBB and State Attorney General both of which have not been able to even contact CAG as they do not answer their phones or mail.

I contacted an attorney who has also been unable to serve anyone any papers at CAG because no one is in charge. Small claims court will not process a filing until I have an individual to serve.

DO NOT FALL FOR THE SAME SCAM THAT SO MANY OF US HAVE, ANAY POSITIVE REVIEWS ARE THOSE POSTED DBY CAG STAFF AND COULD NOT BE REAL WORLD CONSUMERS.
 
 
 
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Additional Business Information
Hours   Our office is open Monday - Friday from 9am - 6pm PST. If you have any questions regarding your f Phone   (866) 214-0750 Address   100 West Broadway Suite 100
Glendale, CA 91210
Website   http://www.consumer-advocates-group.com Email  
Contact   Ryan Zimmerman Other  
 
 
 
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