Domenece H.'s review of Beauty Encounter

Beauty Encounter

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Customer Reviews & Ratings
Complaint Posted 10/14/2010
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Review 10/14/2010
DO NOT BUY FROM THIS COMPANY!!!!! Beware of this rip off!!!!
I ordered a bar of soap for 20$. They sent me the bottle of perfume instead. I called them to tell them about their error and they told me that I had to send it back. I told them that this was a gift for my mother and that I put the order in her name so that it would go straight to her. Then they called my mother and left a message stating that if she didn't not send the bottle back that they would take her to collections. They demanded that I send in payment for the difference of the bottle if I would not send it back. DO NOT BUY FROM THIS COMPANY!!!!!!
 
 
Business's response - by Jackie L.on 10/10/2011
Hi, We do apologize that you receive an incorrect item. Please call our customer care at 1-888-844-7730 so we can get the correct item sent out to you. Customer Care
 
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Additional Business Information
Hours   Monday to Friday - 8:00AM to 5:00PM Phone   (888) 844-7730 Address   18480 Pacific Street
Fountain Valley, CA 92708
Website   http://www.beautyencounter.com Email   manie@beautyencounter.com
Contact   Manie Praksathong Other  
 
 
 
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